Start with speed
First ask if the problem is urgent.
If it is, use emergency help.
If it is not, name the kind of problem.
Then pick the route that fits.
Keep the facts short and clear.
Use the best fit.
Save each key fact.
Medicine problem or report
Wrong amount or medicine error
Poison Control offers free, private help at any hour.
Report a suspected problem
A patient can report a medicine problem to FDA’s free reporting program, called MedWatch. MedWatch collects reports so FDA can spot problems; it does not treat anyone.
Nevada complaint routes
Keep a clean record
Save the label, container, receipt, messages, dates, names, and a short account of what happened.
A factual timeline makes a report or complaint easier to understand.